My Oracle Support Banner

FA: SCM: OM: Order Revision Fails With: Change order XXXX was rejected because it contains a change in quantity for a partially fulfilled line. (DOO-2685575) (Doc ID 2688480.1)

Last updated on OCTOBER 03, 2022

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 to 11.13.20.07.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

An Error is reported when submitting a revised order:

Change order XXXXXXX was rejected because it contains a change in quantity for a partially fulfilled line. (DOO-2685575)

NOTE: In this instance multiple changes have been made to a split line.

The following steps were executed:

1. Create and submit an order with a single line.
2. Order is progressed to - Await_Ship - status.
3. Split the fulfillment line, line 1.2. is created. Both lines status is - Manual Scheduling.
4. Schedule line 1.1 - line progresses to - Await_ship.
5. Update Quantity on Line 1.2 - change is accepted.
6. Unschedule line 1.2 - line status is changed to - Manual Scheduling.
7. Increase Qty on line 1.2.
8. Submit revision, the error is reported.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.