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'Run ETL' Or 'Load User Information for Analytics' Fails With 'ORA-20001: Invalid GL_USER otmSystem' Error (Doc ID 2689736.1)

Last updated on JULY 03, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 20.2 and later
Oracle Transportation Intelligence Cloud Service - Version 20.2 and later
Oracle Global Trade Intelligence Cloud Service - Version 20.2 and later
Information in this document applies to any platform.

Symptoms

The 'Run ETL' and 'Load User Information for Analytics' FTI/GTI processes fail with the following error

Transportation Intelligence > Process Management > Run ETL (DBA.ADMIN user only)
Global Trade Intelligence > Process Management > Run ETL (DBA.ADMIN user only)

Transportation Intelligence > Process Management > Load User Information for Analytics (DBA.ADMIN user only)
Global Trade Intelligence > Process Management > Load User Information for Analytics (DBA.ADMIN user only)
Transportation Intelligence > Power Data > Transportation Intelligence > Load User Information for Analytics

 



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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