My Oracle Support Banner

MS Azure Single Logout Fails With System Error In Federation Enabled Fusion Cloud Application (Doc ID 2689762.1)

Last updated on JULY 10, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

While performing a Single Logout (also known as Global Logout or SLO) from a Federation SSO Enabled Oracle Fusion Cloud Application (Service Provider) and MS Azure (Identity Provider), the logout process fails with a System Error as shown below:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.