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FA: SCM: RCV: Send Receipt Confirmation ESS Errored Out: "The total quantity of the split lines must equal the quantity of the fulfillment line. (DOO-2685062)". (Doc ID 2691241.1)

Last updated on JULY 20, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Receiving - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Manage Orders

ACTUAL BEHAVIOR
----------------------
Send Receipt Confirmation errors out.


EXPECTED BEHAVIOR
-------------------------
RMA Order should move to Awaiting Billing after receiving and Send receipt confirmation should progress.

STEPS
---------
1. RMA Order created and submitted.
2. Order received in Inventory.
3. Order line stuck in Awaiting Receiving status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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