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PRC:PO: Purchase Orders Stuck in Pending Approval When Routing Based on Position Tree and Cannot Terminate Approval (Doc ID 2692777.1)

Last updated on SEPTEMBER 01, 2020

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Admins are not able to terminate an approval process for few POs that are stuck in Pending Approval.
When drilling into the Pending Approval Status the following error is observed:

Error
==========
Error occurred while displaying History tree table. error in evaluating routing slop. Check the underlying exception and correct the error in the routing slip.

Steps to Reproduce:
1. Query for in process Purchase Order
2. Drill into Pending Approval
3. Error Observed

Due to this issue Approvals are not able to be processed.

Changes

Changes made to the position tree.
ie: Position eliminated and positions re-org'd

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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