Oracle Fusion Recruiting Cloud: Sterling requestorLastName Shows as 'System' and Causes Background Request to Fail (Doc ID 2693241.1)

Last updated on DECEMBER 03, 2023

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Problem Description:

Sterling background checks keep needing to be synchronized and re-initiated each day.

When viewing the Requestor Last Name in the request to Sterling, it shows as System.

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In this Document

Symptoms

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