Store MOD Message Fails With "Could Not Update Database Record" Error
(Doc ID 2693822.1)
Last updated on FEBRUARY 05, 2024
Applies to:
Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and laterInformation in this document applies to any platform.
Symptoms
Store MOD message failed with an error.
ERROR
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javax.ejb.EJBException: Error while calling Injector Service.: Client received SOAP Fault from server: EJB Exception: : java.lang.RuntimeException: Exception calling plsql inject. Error from {call RMSSUB_XSTORE.CONSUME(?,?,?,?)}: [E] Could not update database record.\n\tat
steps to Recreate:
- Create the store mod message and send to SaaS via PublishXStoreModifyUsingXStoreDesc WSDL.
- Notice the store mode messages failed in RIB Hospital with the above mentioned error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |