[IMPL SPT]ap Hold Resolution Workflow - Getmanager Fonction Fails
(Doc ID 2693895.1)
Last updated on MAY 24, 2023
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.04.0 version, Invoice Transactions
ACTUAL BEHAVIOR
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Get manager function does not work fine within work approval holds.
EXPECTED BEHAVIOR
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Client expect to have get manager function worked on hold approvals.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create PO
2. Approved by manager
3. Create invoice
4. Calculate tax on it
5. System generated holds which should generate notification.
6. User does not receive the notification for holds.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot receive hold notification
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |