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Collection And Receivables Are Not Taking LE/user Time Zone To Calculate Delinquency & Past Due (Doc ID 2696724.1)

Last updated on APRIL 29, 2024

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.04.0 version, Manage Advanced Collections

Is possible to set the application to calculate delinquency & past due in the customer time zone?


Collection and receivables are not taking LE/user time zone to calculate delinquency & past due :
The requirement is to calculate delinquency and determine past due receivables transactions based on customer time zone (for example UTC+2).
Legal entity and user preferences have been set to customer time zone. Though Oracle Cloud is not calculating delinquency and determine past due receivables transactions based on the customer time zone.

 

Solution

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In this Document
Goal
Solution
References


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