Image Captured With Event From OTM Mobile In Android Phone Not Flowing To OTM
(Doc ID 2699247.1)
Last updated on JANUARY 27, 2021
Applies to:
Oracle Transportation Management Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
When attempting to capture event in OTM Mobile using Android phone, this flows to OTM as a document of type MOBILE_IMAGE. However, the image itself will not be viewable
and then the following error occurs.
ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Open OTM mobile app
2. Capture event in OTM Mobile using Android phone
3. This flows to OTM as a document of type MOBILE_IMAGE
4. Now login to OTM in desktop
5. Navigate to Shipment Management-->Shipment Management--> Buy Shipments
6. Search the Corresponding shipment and then nvaigate to Documetns TAB.
7. Click on MOBILE_IMAGE and the URL contains NULL value and then click on VIEW
8. Error Message Appears.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |