Some imported Journals lost LE information and therefore an Accounting Sequence Number cannot be generated (Doc ID 2702928.1)

Last updated on JUNE 25, 2022

Applies to:

Symptoms

Some journals imported through the interface have lost LE, resulting in failure to generate Accounting Sequence Number.
In the same Journal batch, LE Identifier is not populated for some Journal headers while it is populated for the other Journal headers.

This problem happens intermittently by accident and cannot be reproduced at will.

The flow is that the external system will fill the data to the interface table in real time, using a webservice.

Import journal request plans to run once every 5 minutes.  

Changes

Cause

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