AP to GL reconciliation Drill Down does not work for Diferences column for Invoices and Payments (Doc ID 2703004.1)

Last updated on JULY 16, 2024

Applies to:

Symptoms

 On : 11.13.20.01.0 version, Manage Accounts Payable Balances-Close Payables Period

ACTUAL BEHAVIOR
---------------
Drill down for the Difference column for Payments and Invoices from Summary page from Payables to ledger Reconciliation Report shows "No data to display" even if there are small differences.

EXPECTED BEHAVIOR
-----------------------
Drill down for the Difference column for Payments and Invoices from Summary page from Payables to ledger Reconciliation Report should show the amounts details .

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Navigator>Scheduled Processes: Run Prepare Payables to General Ledger Reconciliation.
2. Go to Navigator>Payables>Invoices>Payables to Ledger Reconciliation
3. Select de Ledger and Request Name. The Summary page is diplayed
4. Identify the amount displayed in the Difference column for Payments
5. Click on the amount to drill down and see the details.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot identify the amounts causing the differences in a easy manner and the AP to GL reconciliation is difficult.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.