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Summarization Log Does Not Provide Enough Detail (Doc ID 2703407.1)

Last updated on OCTOBER 19, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.12.6.0 to 19.12.8.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Summarization log does not provide enough detail to allow the user to correct issues they have access to fix.

For example: The server log noted the error stating the summarization was not enabled for this project.

The log the user has access to through View Service Status\View Log doesn't contain this information and in most cases there is a service request created.

If the user had seen that the summarization wasn't enabled for the project they would have enabled it to resolve the failure.

EXPECTED BEHAVIOR:

The log in View Service Status shows more detailed information allowing the user to correct issues they have access to fix.

STEPS TO REPRODUCE:

  1. Run a summarization on the projects.
  2. Navigate to the View Service Status window in P6 Web.
  3. Highlight the job and select View Log.
  4. Note the detail provided.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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