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How to Set a Bank Account on Two Customers in Receivables? (Doc ID 2703818.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms


The following error appear when a adding a bank account to a customer in Receivables:

ERROR
-----------------------
A record with this combination of values already exist


STEPS
-----------------------
 Navigation -> Search Customer Account -> Open account -> Payment details -> Payment Instruments -> Bank Accounts -> Try to update bank account details


Cause

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In this Document
Symptoms
Cause
Solution


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