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Passport Background Check Error: 'Unrecognized user' (Doc ID 2703965.1)

Last updated on AUGUST 26, 2020

Applies to:

Oracle Taleo Platform Cloud Service - Passport Framework - Version 19A and later
Oracle Taleo Recruiting Cloud Service - Version 19A and later
Information in this document applies to any platform.

Symptoms

"More Details" in a candidate's Accurate Background screening request details fails with the following error:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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