Installing Oracle Analytics Client Tools Fails With Error 'INST-07545: UnexpectedError .java.lang.NullPointerException' (Doc ID 2704574.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Symptoms

While installing Oracle Analytics Cloud (OAC) developer tools in the installation UI (step 2 of 5), when prompted, the user enters oracle_home path. Even though it is an empty directory, the installer errors stating it is a non-empty directory.

There is also an error: INST-07545: UnexpectedError .java.lang.NullPointerException

The log file contains:

[YYYT-MM-DDT11:50:13.125+05:30] [as] [NOTIFICATION] [] [oracle.as.install.engine.modules.validation] [host: HOSTNAME] [nwaddr: xxx.xxx.x.xxx] [tid: 18] [userId: <userid>] [ecid: <ecid>] Handler launch begin: homeQueries.verifyAllDependencies
[YYYT-MM-DDT11:50:13.375+05:30] [sysman] [ERROR] [] [oracle.sysman.nextgen.factory.GdrSessionFactory] [host: HOSTNAME] [nwaddr: 1xxx.xxx.x.xxx] [tid: 18] [userId: <userid>] [ecid: <ecid>] [[
java.lang.NullPointerException
at com.oracle.cie.common.dao.AbstractDataHandlerWrapper.setAttribute(AbstractDataHandlerWrapper.java:82)
at com.oracle.cie.gdr.dao.rgy.Registry.setHome(Registry.java:37)
at com.oracle.cie.gdr.Home.loadHomeMetaData(Home.java:1332)
at com.oracle.cie.gdr.Home.refresh(Home.java:1279)
at com.oracle.cie.gdr.Home.setHome(Home.java:378)
at com.oracle.cie.gdr.Home.<init>(Home.java:346)
at com.oracle.cie.gdr.Home.getHome(Home.java:279)
at com.oracle.cie.gdr.Home.getHome(Home.java:216)
at com.oracle.cie.gdr.session.BaseSession.<init>(BaseSession.java:73)
at com.oracle.cie.gdr.session.BaseSession.<init>(BaseSession.java:58)
at com.oracle.cie.gdr.session.CommonSession.<init>(CommonSession.java:111)
at com.oracle.cie.gdr.installation.InstallationSession.<init>(InstallationSession.java:138)
at com.oracle.cie.gdr.installation.InstallationSession.<init>(InstallationSession.java:123)
at com.oracle.cie.gdr.installation.InstallationSession.<init>(InstallationSession.java:107)
at com.oracle.cie.gdr.installation.DistributionInstallationSession.<init>(DistributionInstallationSession.java:138)

Cause

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