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"0 user(s) processed successfully, 1 user(s) failed" Is Received When Attempting to Assign Application/Module Access Within Cloud Administration. (Doc ID 2704836.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.8 and later
Information in this document applies to any platform.


When attempting to assign application/module access within Cloud Administration, the following error occurs:


0 user(s) processed successfully, 1 user(s) failed.

Steps to replicate the Issue

1.  Login to Primavera Cloud Administration.
2.  Select an existing user or create new.
3.  Select modules/access.
4.  Click save and observe it fails with the reported error.


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