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The OTM Instance Is Getting Logged Out Even When The Users Are Working On The Instance (Doc ID 2705242.1)

Last updated on AUGUST 31, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 20.2 to 20.3 [Release 20]
Information in this document applies to any platform.

Symptoms


After the user logins to the OTM instance and starts doing the activities, it is observed that the session will log out after 15-20 minutes, even though users are actively working on the instance
Issue is reproducible with all users

This issue is specific to OTM Cloud (SaaS) Application

Cause

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In this Document
Symptoms
Cause
Solution


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