Unable to Cancel and Delete New Item Request
(Doc ID 2706385.1)
Last updated on SEPTEMBER 06, 2020
Applies to:
Oracle Fusion Product Development Cloud Service - Version 11.13.20.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.07.0 version, New Item Requests and Change Orders
ACTUAL BEHAVIOR
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Null pointer exception received when NIR is being cancelled
EXPECTED BEHAVIOR
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NIR cancelled without error
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Manage New Item Request
2. Query the NIR
3. Select the NIR and from Actions drop down select "Cancel"
4. Provide remarks and hit ok.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot cancel NIRs.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |