My Oracle Support Banner

Oracle Fusion Student Management Cloud: Student Profile Creation Errors (Doc ID 2707675.1)

Last updated on JANUARY 01, 2021

Applies to:

Oracle Fusion Student Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

When creating a Person Profile or registering through the Student Storefront, receive errors:

  1. Error when creating person via Create Person Profile: "Error: User couldn't be created. Try again later."
  2. Error when registering via the Student Storefront: "An error occurred during processing. Contact your help desk. (HEY-5190240)"


 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.