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Oracle Fusion Student Management Cloud: Student Profile Creation Errors (Doc ID 2707675.1)

Last updated on DECEMBER 14, 2022

Applies to:

Oracle Fusion Student Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

When creating a Person Profile or registering through the Student Storefront, receive errors:

  1. Error when creating person via Create Person Profile: "Error: User couldn't be created. Try again later."
  2. Error when registering via the Student Storefront: "An error occurred during processing. Contact your help desk. (HEY-5190240)"


 

Solution

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In this Document
Goal
Solution


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