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Developer Client Tool may Crash when Accessing Java Datasource (Doc ID 2708629.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Oracle Analytics Cloud - Version 105.5.0 and later
Information in this document applies to any platform.

Symptoms

On : OAC Client Tool 5.7
Client OS: Windows10


Connection to On-premise database via data gateway is trying to be set.

Documentation reference: Configure and Register Data Gateway for Reporting

At step 4-c, while selecting JDBC (Direct Driver) as the call interface and setting up a physical database connect pool in Developer Client Tool, it crashes.

 

The following is reported in the event viewer:
----------------------------------------------------------------------------------------

Application Name: admintool.exe version: 12.2.5.7 Timestamp: 0x5eee43a4
Fault Module Name: nqportable64.dll version: 0.0.0.0 Timestamp: 0x5eee4862
Exception Code: 0xc0000005
Fault Offset: 0x000000000004d4ba
Faulting process id:: 0x4b14
Faulting application start time: 0x01d680e842dcc52b
Faulting application path: <Path to Developer Client Tool>\bi\bifoundation\server\bin\admintool.exe
Faulting module path: <Path to Developer Client Tool>\bi\bifoundation\server\bin\nqportable64.dll
Report Id: 10c2a9c7-b9e1-4e4e-b1b5-16619df7143b

----------------------------------------------------------------------------------------

Cause

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In this Document
Symptoms
Cause
Solution
References


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