My Oracle Support Banner

New Transaction Fails With Error: [Object '-1' of type 'CmProcess' could not be found.] (Doc ID 2709233.1)

Last updated on JUNE 27, 2022

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 20 B Patch 1 to 20 B Patch 3 [Release 20]
Information in this document applies to any platform.


Attempting to create a new transaction will fail with the error:

Object '-1' of type 'CmProcess' could not be found.

Transaction creation fails on 20B Patch 1 with the noted error under the following circumstances:

  1. A line level array set is imported into a commerce library function
  2. That commerce library function is imported to the Main Doc default function
  3. A Rich Text attribute on the Main Doc uses a default template.


 Environment was upgraded to CPQ Cloud version 20B Patch 1


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.