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Unifier Project/Shell Dashboard Download Button from Business Intelligence Publisher Failure: Nothing Happens (Doc ID 2709263.1)

Last updated on NOVEMBER 05, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.12.4.0 to 20.10 [Release 19.12 to 20.10]
Information in this document applies to any platform.

Symptoms

Primavera Unifier Cloud Service: 19.12.4.0 version

A BI Publisher report is built into a Project/Shell Dashboard and the user has the ability to click on a down-arrow and download a Comma Separated Value (CSV) file with the data.

Users have reported an inability to successfully download the spreadsheet as they were able to previously.

NOTE: The report is working in BI Publisher, but not within Unifier on the customer's end, with Google Chrome or Internet Explorer.

STEPS TO REPRODUCE

  1. Access Unifer
  2. Navigate to the BP, and Dashboard
  3. Select the download option

Changes

 Upgrade to 19.12.4 and 19.12.8 issue is present in both versions, however not in previous versions

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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