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PRC: SSP: User is unable to withdrawn and re-submit the requisition (Doc ID 2710277.1)

Last updated on AUGUST 25, 2022

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Self Service Procurement - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

User is unable to withdrawn and re-submit the rejected requisition due to notification expiration settings.

EXPECTED BEHAVIOR

User must be able to edit or withdraw if Purchase Requisition is rejected due to approval notification expiration.

STEPS

The issue can be reproduced at will with the following steps:
1. Submit Purchase Requisition
2. Purchase Requisition sent to approver for approval.
3. Approver not approved the requisition, so it's rejected (notification expired after few days to Purchase Requisition Approval Notification Expiration Settings)

Note: If user try to edit rejected requisition as soon as they see the expiration notification then it works if it's same day.
4. Try to Withdraw OR Edit Rejected rejected requisition

Cause

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In this Document
Symptoms
Cause
Solution


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