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Unable to Create an Item Using a Deleted UPC/Item Number (Doc ID 2710314.1)

Last updated on OCTOBER 28, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

When attempting to create item using Xitem webservices the following error occurs

Steps to reproduce: 

1. For SKU A, delete the UPC say 'abc'.
2. Run the daily purge batch as part of nightly batch cycle.
3. The UPC gets deleted from Item Master table.
4. Use Xitem web service to create a new item with the same UPC number 'abc' assigned to a different SKU.
5. Verify the above message is displayed.


Cause

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In this Document
Symptoms
Cause
Solution
References


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