My Oracle Support Banner

OIA Interview Does Not Appear In Knowledge Article Using Edge (Appears When Using Chrome) (Doc ID 2711444.1)

Last updated on AUGUST 30, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version and later
Information in this document applies to any platform.
OIA interview does not appear in knowledge article using Edge (appears when using Chrome)

When using the built-in feature to embed an OIA interview in a knowledge article the OIA interview is not visible when using Edge.

When the same knowledge article is viewed in Chrome then the OIA interview is visible and usable.


OIA Interview should appear in Knowledge Articles Using Edge browser


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.