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Unable to Create or Update Orders Getting 500 Error (Doc ID 2711687.1)

Last updated on MARCH 09, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 20.2.7




Symptoms

Started to receive "500 Internal Server" error intermittently with POST/ccstoreui/v1/orders/current?includeShippingGroups=true call.

Reproducible Steps:
1. Add an item to cart
2. Open cart page
3. Log in --> POST /ccstoreui/v1/orders/current?includeShippingGroups=true call triggers

Cause

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In this Document
Symptoms
Cause
Solution
References


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