How to fix "Applying List binding LOV_CategoryId with given set of values leads to no matching row for a row of type :ServiceRequestRest, key oracle.jbo.Key" when creating Service Request with Postman? (Doc ID 2711802.1)

Last updated on AUGUST 25, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.23.04.0 version, Service Request

Category is not getting updated on next gen service center create and edit pages

In redwood service center , the category doesn’t work based on the BU selected. It works fine in Classic

It throws below error when a BU is changed and a category is selected and saved

Solution

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In this Document

Goal

Solution

References

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How to fix "Applying List binding LOV_CategoryId with given set of values leads to no matching row for a row of type :ServiceRequestRest, key oracle.jbo.Key" when creating Service Request with Postman? (Doc ID 2711802.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!