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20B - Unable To View/Edit Personal Payment Method In ESS (Doc ID 2712783.1)

Last updated on OCTOBER 07, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
After 20B upgrade we noticed that few employees are unable to edit their personal payment method as the bank details not appearing in edit mode. can you please let me know what need to be done for this.


EXPECTED BEHAVIOR
-----------------------
Users should be able to update Bank details.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to edit PPM
2. Bank Details page appear Blank

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users should be able to update Bank details.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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