My Oracle Support Banner

Unable To View Custom Status On Quote Screen Set (Doc ID 2712992.1)

Last updated on SEPTEMBER 26, 2023

Applies to:

Oracle Transportation Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to view custom status on Quote Screen set  

Custom status types are created against object type "Quote". But unable to
see these status in screenset filter.

These custom status are not coming in "default criteria" page also.

EXPECTED BEHAVIOR
-----------------------
Quote screenset page should show the custom status types.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new status type for "Quote"
2. Open Quote Screenset to check the custom status type

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.