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Fusion Time & Labor: Notifications Won't Remove From Line Manager's Bell & Worklist If Time Admin Approve Time Card Before Line Manager (Doc ID 2713782.1)

Last updated on DECEMBER 01, 2020

Applies to:

Oracle Fusion Time and Labor Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

Once an employee submits a Timecard, line manager receive a notification. Now, if Time admin approves the timecard via My client Groups>Time management> Team Timecard before line manager can approve, the notification doesn't get removed from Line manager's bell notifications or worklist. Tried running The Synchronize Notifications in Global Header process but notifications are not removed. Moreover, the issue becomes more challenging if the line manager clicks on reject timecard gets rejected too. Why notification doesn't remove when Time Admin approve time card before Line Manager?

Solution

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In this Document
Goal
Solution
References


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