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P6 Client Crashes During Application Use with Error "P6 Professional Cannot save Some of Your Changes. Restart P6 Professional" (Doc ID 2713905.1)

Last updated on FEBRUARY 15, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

When working in P6 Professional using CloudConnect and with client-side cache enabled, and attempting to access the EPS View or opening a project and viewing the Activities, the following error occurs and the application crashes.

P6 Professional cannot save some of your changes. Restart P6 Professional.

The issue can be reproduced at will using the following steps

  1. Log into P6 Professional (using the CloudConnect driver and with client-side cache enabled).
  2. Work in the application.
  3. Observe the reported issue.

Changes

 

Cause

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