Create Accounting Process Ends In Error
(Doc ID 2713964.1)
Last updated on JUNE 07, 2023
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.20.07.0 version, Customer Payments (Receipts)
ACTUAL BEHAVIOR
---------------
Create Accounting process ends in error
XLA_AP_FATAL_ERROR! Module: xlaeng_main, Problem: Failed to generate accounting
LRM-00116: syntax error at 'MODULE' following '('
The accounting engine can't complete due to a system error. Contact your help desk. (MODULE=xlaeng_main) (PROBLEM=Failed to generate accounting)
EXPECTED BEHAVIOR
-----------------------
Create Accounting should run successfully.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to scheduled Process.
2. Run Create Accounting.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot account receipts.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |