My Oracle Support Banner

Create Accounting Process Ends In Error (Doc ID 2713964.1)

Last updated on JUNE 07, 2023

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Customer Payments (Receipts)

ACTUAL BEHAVIOR
---------------
 Create Accounting process ends in error

XLA_AP_FATAL_ERROR! Module: xlaeng_main, Problem: Failed to generate accounting
LRM-00116: syntax error at 'MODULE' following '('
The accounting engine can't complete due to a system error. Contact your help desk. (MODULE=xlaeng_main) (PROBLEM=Failed to generate accounting)


EXPECTED BEHAVIOR
-----------------------
Create Accounting should run successfully.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to scheduled Process.
2. Run Create Accounting.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot account receipts.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.