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Unable To Retrieve The USER ID Via REST API (Doc ID 2714187.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Content and Experience Cloud Service - Version 18.4.1 and later
Content and Experience Cloud Classic - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

We created new accounts in OCE and are using  REST API to extract the USER ID of the account for our integrations.

https://company.oraclecloud.com/documents/api/1.2/users/items?info=JSMITH

However, we cannot get the USER ID data. This works fine for existing users.

Changes

This only affect newly created users.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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