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Completed Change Orders Are Pending Approval in BPM Worklist / Bell Notifications (Doc ID 2714194.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle Fusion Product Development Cloud Service - Version 11.13.20.04.0 and later
Oracle Fusion Product Hub Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

Multiple ECOs continue to show approval needed in BPM Worklist after ECO has been Completed

The issue can be reproduced at will with the following steps:
1. Set up ECO approval to need approval from one in a group
2. Create a Change Order, add affected objects and submit for approval
3. See that all approvers have received the notification and the approval action appears on their worklist
4. Approve the ECO as Approver 1
5. Complete the ECO
6. Log in as Approver 2 and see the the approval action for this ECO still appears on the BPM worklist

Cause

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In this Document
Symptoms
Cause
Solution


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