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Weight And Volume Is Not Getting Updated Properly On Order Release Header (Doc ID 2715227.1)

Last updated on SEPTEMBER 29, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Weight and Vol is not getting updated properly on Order Release header. Customer facing an issue where if Order release is having two lines. Weight and Vol UOM on two lines are different depending on the Packaged Item as sent from Integration.
In this case, Proper weight and Vol details are not getting updated on Order Release header. Customer have cross checked the UOMMAP table and conversion details are available in the table but still the issue exists.
Exception is coming up in the logs as well when Customer trying to generate the Ship Units manually.

ERROR
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Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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