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Fusion Global Payroll: Unable to Add Starter Declaration (Doc ID 2717055.1)

Last updated on OCTOBER 21, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.20.07.0. The note has been reviewed and is current for release 11.13.20.10.0.

Symptoms

When employees are paid for the first time this month, when submitting the Full Payment Submission (FPS) they are being flagged in error because they are missing the Starter Declaration details.

Trying to add the New Starter Declaration (NSD), the following error occurs:

ERROR
-----------------------

The new starter declaration wasn't saved and the tax code wasn't updated. For further information, contact your payroll department. (HRX-1561890).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Search employee- go to calculation card.
2. Complete all fields : statutory deduction- save.
3. See error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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