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Schedule Custom Groovy Script Process Is Not Updating All The Records (Doc ID 2717682.1)

Last updated on OCTOBER 06, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

User is scheduling the groovy script to update address custom field but its not working as expected.
Schedule process status is showing as success but its updating only few records in the address.

STEPS
1. Create custom fields on Address object :
    Name                                  Display Name                Type      Column Name
    GDMS_CustomerAccountId_c   Customer Account Id      Text      EXTN_ATTRIBUTE_CHAR007
    GDMS_CustomerAccount_c      Customer Account Name Text      EXTN_ATTRIBUTE_CHAR006
    GDMS_SiteUseId_c                 SiteUseId                     Number EXTN_ATTRIBUTE_NUMBER004
    GDMS_Address_c                   Address                        Text      EXTN_ATTRIBUTE_CHAR003

2. Create server script
    Apps Composer > Objects > Standard Object > Activity > Server Scripts > Object Function > Account_Address

Portion of the script :
def voOrg = newView('Address')
def vcOrg = newViewCriteria(voOrg);
def vcrOrg = vcOrg.createRow();
def vciOrg = vcrOrg.ensureCriteriaItem('GDMS_CustomerAccount_c');
vciOrg.setOperator('=');
vciOrg.setValue('');
vcOrg.insertRow(vcrOrg);
voOrg.appendViewCriteria(vcOrg);
voOrg.setMaxFetchSize(1000)
voOrg.executeQuery();
if(voOrg.hasNext())
{
while(voOrg.hasNext())
{
def OrgObj = voOrg.next();
def partyid = OrgObj.getAttribute('PartyId')
def PartySite = OrgObj.getAttribute('PartySiteId')
try
{
def findCriteria =
[
fetchStart :0,
fetchSize :-1,
excludeAttribute :false,
filter:
... etc ...
def res = adf.webServices.AR_Customer_Account.findCustomerAccount(findCriteria, findControl)
def custAcctId = res[0].Value[0].CustomerAccountId
def acctName = res[0].Value[0].AccountName
OrgObj.setAttribute('GDMS_CustomerAccountId_c',custAcctId)
OrgObj.setAttribute('GDMS_CustomerAccount_c',acctName)
}
catch (Exception e)
{
String errorMsg = e;
String Object = "Activity";
String failedRecord = "Address";
adf.util.ErrorHandler(errorMsg, Object, failedRecord);
}
}
}

3. Run Schedule Processes : Schedule Custom Groovy Object Functions
   Parameters :
      Schedule Object - Activity
      Object Function - Account_Address

4. Run BI analysis on subject area "Sales - CRM All Contacts Addresses"

Cause

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In this Document
Symptoms
Cause
Solution

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