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Adding Default Criteria for "Shipment Reference" fields" and Perform Search Action Throwing an Error "504 Gateway TimeOut" (Doc ID 2717780.1)

Last updated on OCTOBER 07, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Symptoms

The custom "Buy Shipment" screenset page created with below default criteria fields
Domain Name
Shipment Reference Number Qualifier
Shipment Reference Number 2
Shipment Reference Qualifier 2
status id #1

On search, system throws an error

ERROR
-----------------------
504 Gateway TimeOut Error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create a custom screenset with default criteria condition
2. launch the screen and  perform search action

Cause

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In this Document
Symptoms
Cause
Solution
References


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