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How to Restrict Status LOV Selection on Service Request Based on User Roles (Doc ID 2719274.1)

Last updated on OCTOBER 31, 2023

Applies to:

Oracle Fusion Human Resources Help Desk Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Service Request

Is it possible to have only few statuses to be available to some users from LOV (eg: New, Resolved) while others like agents can update all the statuses?


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