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Oracle Remote Data Gateway (RDG) Status Displays as 'DOWN' While Queries Are Running Successfully (Doc ID 2719659.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Oracle Analytics Cloud - Version 105.8.0 and later
Information in this document applies to any platform.

Symptoms

SYMPTOMS:


When running status.sh to check status of Remote Data Gateway jetty process, the status shows as 'DOWN'; however, user queries are completing successfully using the remove data gateway connection
******************************** Data Gateway STATUS ********************************
Data Gateway Jetty Home: /orabi/OAC_RDG/5.8/jetty
Data Gateway Domain Home: /orabi/OAC_RDG/5.8/domain
Data Gateway Jetty HTTP Port: 8080
Data Gateway Status: DOWN
****************************************************************************
Executing wget http://rdghost:port/obiee/config.jsp returns the error "could not connect to host"

 

Cause

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In this Document
Symptoms
Cause
Solution


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