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RPASCE: 'Session Expired' Error in a Loop For Concurrent Session Login's in High-Availability Environment (Doc ID 2719894.1)

Last updated on JULY 05, 2023

Applies to:

Oracle Retail Predictive Application Server Cloud Edition - Version 19.0 and later
Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus - Version 19.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service Plus - Version 19.0 and later
Oracle Retail Demand Forecasting Cloud Service Plus - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

Oracle Retail Predictive Application Server Cloud Edition UI is throwing the pop-up error "Your Session has Expired. Click OK to log in again." for second login after first login was closed abnormally through browser closure.

Even after pressing 'OK' in the pop-up, it keeps happening in a loop and does not allow to access 'Existing Connections' dialog in second login.

Changes

 

Cause

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