My Oracle Support Banner

CX Sales Mobile App - Contact Creation From Address Is Not Fetching All The Contact Details. (Doc ID 2721056.1)

Last updated on DECEMBER 05, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, CX Mobile Application

CX Sales- Contact creation from address is not fetching all the contact details.

While creating a contact from address book in cx sales mobile app, it is fetching only few details like name, phone numbers, email.
It is not fetching details like prefix of name, account, address, favorite contact(Y/N) , date of birth , anniversary.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.