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CX Sales Mobile App - Contact Creation From Address Is Not Fetching All The Contact Details. (Doc ID 2721056.1)

Last updated on MAY 11, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.07.0 version, CX Mobile Application

CX Sales- Contact creation from address is not fetching all the contact details.

While creating a contact from address book in cx sales mobile app, it is fetching only few details like name, phone numbers, email.
It is not fetching details like prefix of name, account, address, favorite contact(Y/N) , date of birth , anniversary.
 

Solution

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In this Document
Goal
Solution
References


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