CX Sales Mobile App - Contact Creation From Address Is Not Fetching All The Contact Details. (Doc ID 2721056.1)

Last updated on MAY 27, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.07.0 version, CX Mobile Application

CX Sales- Contact creation from address is not fetching all the contact details.

While creating a contact from address book in cx sales mobile app, it is fetching only few details like name, phone numbers, email.
It is not fetching details like prefix of name, account, address, favorite contact(Y/N) , date of birth , anniversary.

Solution

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In this Document

Goal

Solution

References

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CX Sales Mobile App - Contact Creation From Address Is Not Fetching All The Contact Details. (Doc ID 2721056.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!