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Agents With Public Events Are Suddenly Not Getting Triggered (Doc ID 2721804.1)

Last updated on OCTOBER 21, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 20.3 and later
Information in this document applies to any platform.


It is observed that the Agents with Public Events are not getting triggered. 

The issue can be reproduced at will with the following steps:
1. Agent with Event: Shipment_Created is active
2. Order planned either via bulk plan or show routing option and gets planned successfully
3. Agent is not triggered


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