Agents With Public Events Are Suddenly Not Getting Triggered
(Doc ID 2721804.1)
Last updated on OCTOBER 21, 2020
Applies to:
Oracle Transportation Management Cloud Service - Version 20.3 and laterInformation in this document applies to any platform.
Symptoms
It is observed that the Agents with Public Events are not getting triggered.
STEPS
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The issue can be reproduced at will with the following steps:
1. Agent with Event: Shipment_Created is active
2. Order planned either via bulk plan or show routing option and gets planned successfully
3. Agent is not triggered
Cause
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In this Document
Symptoms |
Cause |
Solution |