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Fusion Benefits: Enrollment for plan configuration is calculating the wrong coverage start and end date for a life event (Doc ID 2722545.1)

Last updated on NOVEMBER 04, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Setup done on enrollment period of plan are not being considered for termination LE.

EXPECTED BEHAVIOR
-----------------------
Expect the setup done on the enrollment period of plan to be considered for termination LE.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Process termination LE
2. The coverage dates are as per the program - general level



Cause

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In this Document
Symptoms
Cause
Solution


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