Fusion Benefits: Enrollment for plan configuration is calculating the wrong coverage start and end date for a life event
(Doc ID 2722545.1)
Last updated on NOVEMBER 04, 2020
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.20.07.0 and laterOracle Fusion Benefits - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Setup done on enrollment period of plan are not being considered for termination LE.
EXPECTED BEHAVIOR
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Expect the setup done on the enrollment period of plan to be considered for termination LE.
STEPS
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The issue can be reproduced at will with the following steps:
1. Process termination LE
2. The coverage dates are as per the program - general level
Cause
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In this Document
Symptoms |
Cause |
Solution |