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Shipment Stops And Route Not Depicted Correctly On OTM Mobile Maps. (Doc ID 2724008.1)

Last updated on OCTOBER 29, 2020

Applies to:

Oracle Transportation Management Cloud Service - Version 20.3 to 20.3 [Release 20]
Information in this document applies to any platform.

Symptoms

OTM Mobile application is accessed. A shipment is selected and map icon clicked
It does not highlight the shipment stop locations and also the route. Just a Red Dot is shown instead


When the same is performed via regular desktop OTM application, the map correctly shows the stops and the route as well

Steps to Reproduce

01. Login to OM Mobile
02. Click on Accepted Shipments section
03. Select the Map Icon
04. Stop Details are not shown

Cause

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In this Document
Symptoms
Cause
Solution


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