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Global Fusion HR: Approval Transaction Error "The Record Supervisor Of Type LINE_MANAGER Does Not Exist" (Doc ID 2724714.1)

Last updated on JULY 06, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Global Human Resources

When attempting to configure an approval rule (for example Add Pending Worker)
the following error occurs.

Error while fetching starting participant : Error while fetching the manager of ..... : The record Supervisor of type LINE_MANAGER does not exist."

The issue can be reproduced at will with the following steps:
1. Configure the Add Pending Worker flow as :

  Action Type : Approval required
  Route Using : Line Manager
  Approval Chain of : Worker
  Start with : Second Level Manager
  Level : 1
  Top participant : Second Level Manager

2. In BPM: add Prohibit User Self-Approval in order to skip the initiator
3. Perform an Add Pending Worker transaction
4. Observed that the transaction is failing


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