Inactive Profile With Balances Added Do Not Become Active In Account Reconciliation Cloud Service (ARCS) (Doc ID 2725075.1)

Last updated on NOVEMBER 02, 2022

Applies to:

Symptoms

According to Oracle documentation, inactive profiles are supposed to automatically become Active when they have balances:

"If you create profiles in advance (for code combinations that are not yet active and not yet receiving balances), it’s best to deactivate these profiles on the Profile dialog box to prevent a reconciliation from being created from the profile. If at a later time a balance is imported for the profile, it will be set to Active status automatically and subsequently be included in future 'Create Reconciliation' processes."

However, Inactive profiles do not automatically become Active when balances are loaded.

Cause

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