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FA: SCM: GOP: Manage Order Promising Demands Showing Wrong Dates For Sales Orders (Doc ID 2726952.1)

Last updated on NOVEMBER 09, 2020

Applies to:

Oracle Fusion Global Order Promising Cloud Service - Version 11.13.17.09.0 and later
Information in this document applies to any platform.

Symptoms

 Manage Order Promising Demands Showing Wrong Dates (Requested Date,Schedule Ship Date) For Sales Orders

Scenario :

Customer created a sales order from OM, scheduled the order. Review Supply Availability shows the consumed demand immediately.Edited the sales order (new revision), changed the customer request date. order got rescheduled to another SSD.Order line shows new SSD and new request dates.

Checked Review Supply Availability, it got updated and could see the consumed demand moved based on the new SSD.

However, Manage Order Promising Demand table still showed old Request Date (CRD) and old SSD date.

Cause

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In this Document
Symptoms
Cause
Solution

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