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FA: SCM: OM: Referenced RMA Creation from FOM UI fails with error "I/O data limit exceeded" (Doc ID 2729121.1)

Last updated on NOVEMBER 17, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

After 20D:

Customers who have transacted a large number of order lines in POD may observe Intermittent errors while creating Return Material Authorization (RMA) from FOM UI.

Changes

1. Search the Sales Order with Closed Lines
2. Select the Line to be Returned
3. Click on Return Button
4. Observe the Error on UI "ORA-56720: I/O data limit exceeded - call aborted"

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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